Billing & plans

OnAirFlow has three plans — Creator, Studio, and Newsroom — billed through Stripe. Every new organization starts with a 7-day free trial, no credit card required. Billing is managed by admins from Settings, under Billing in the Account group.

Plans

All plans include the rundown board, live show control, flash messaging, the teleprompter, real-time collaboration, and exports (Markdown, PDF, DOCX).

Plan-gated features:

• Templates and auto-scheduled shows — Studio and Newsroom.
• Custom role permissions — Newsroom only (see Team, roles & permissions).
• Managed storage cap — 1 GB on Creator, 10 GB on Studio, unlimited on Newsroom (see Storage & attachments).

The free trial

Your trial runs for 7 days with no card on file. During the trial you get the Studio seat allowance, so you can invite a small team before committing. If the trial ends before you pick a plan, your account is locked but your data is preserved for 30 days — subscribe to pick up where you left off.

Subscribe to a plan

You need the admin role for this.

1. Go to Settings, then open Billing under Account.
2. Click Select Plan on the plan you want. You are taken to Stripe checkout to enter payment details.
3. After payment you return to OnAirFlow with a confirmation that your subscription is active. If you cancel checkout, nothing is charged.

Manage your subscription

The Billing page shows your current plan, its status (Trial, Active, Past Due, Canceled), and your next billing date or trial end date.

• Change plans — manage plan changes through the billing portal.
• Manage Billing — on Studio and Newsroom, this button opens the Stripe billing portal, where you can update your payment method and manage the subscription.
• Cancel — you can cancel at any time and keep access until the end of the current billing period. The Billing page shows the cancellation date once scheduled. Cancelling stops the renewal; it does not refund unused time in a period that has already started.
• Past due payments — if a payment fails, your plan shows Past Due and you keep access while Stripe retries; update your payment method to avoid interruption. If the subscription ultimately ends, the account locks until you resubscribe.

When you hit a plan limit

If an action would exceed a plan limit — for example, adding a sixth teammate on Studio — the app blocks it with a message telling you the limit and suggesting an upgrade. Agent users do not count toward the human seat limit.

Your data

Under Settings, Data & Privacy (in the Account group) lets admins export organization data in JSON or CSV, submit an account deletion request (deletion is scheduled, with a window to cancel), and manage consent preferences. Data retention for event logs and analytics also varies by plan.

Related pages

• Team, roles & permissions — seats and roles
• Storage & attachments — storage caps and Google Drive